My passion is working with companies in consumer-facing industries to unlock the greatness in their people and processes.  




Project Management

A Project Management Institute-certified Project Management Professional (PMP) with thousands of hours of experience, I've lead virtually every type of project - from product launches to a multi-billion dollar loan conversion.


Process Improvement

From full redesigns to incremental improvements, I help banks and lenders get the most out of their processes and eliminate waste.  One improvement project cut a consumer lender's collection costs by 66%.


Operational Excellence

My experience isn't limited to consulting with operating units from the outside.  I've led functional teams in consumer, commercial, and mortgage loan servicing and from consumer underwriting to recovery collections - even syndicated lending. 

How Can I Help?

Let’s talk.