My passion is working with companies in consumer-facing industries to unlock the greatness in their people and processes.
A Project Management Institute-certified Project Management Professional (PMP) with thousands of hours of experience, I've lead virtually every type of project - from product launches to a multi-billion dollar loan conversion.
From full redesigns to incremental improvements, I help banks and lenders get the most out of their processes and eliminate waste. One improvement project cut a consumer lender's collection costs by 66%.
My experience isn't limited to consulting with operating units from the outside. I've led functional teams in consumer, commercial, and mortgage loan servicing and from consumer underwriting to recovery collections - even syndicated lending.